Land Title of America, Inc. is proud to announce that team member, Jolene Martyn, has become a licensed title agent. In this capacity, she joins ranks with Stephen Collins, Lisa Byers, and Karen Richmond at Land Title to write title insurance policies with their underwriters: Fidelity National Title, Westcor Land Title, First American Title, and AmTrust Title. Thus Jolene expands service to customers, and enhances her own professional stature. Go Jolene!
“Jolene Martyn comes from a place where hard work means something, and she’s headed to where experience pays off in lasting value,” says Land Title owner Stephen Collins, “and benefitting the customers the whole way.”
The best part of home ownership is not paying rent into someone else’s pocket, according to Jolene. However, the entire closing process, from signing the contract to getting the deed, can be a bit mysterious to many buyers and sellers. That’s where a good title agent comes in.
The role of a title agent is to perform accurate closings based on the contract and with the title commitment requirements, and make it look seamless to the customer. “If you are detail-oriented, like to research, and can solve puzzles, it’s a great job for you,” says Jolene. She compares her job to a puzzle where you have to put all the pieces together, while actively watching out for fraud (a great reason to use a title company!).
Does she have a specialty? Yes she does: mobile homes and mobile home transfers. While Jolene is licensed to write title for any type of property, these are her particular specialty niche market.
With her new professional status, her role as a closer is strengthened, to the deep benefit of her customers. She now has direct communication with the underwriters. She can see more information, and has access to more information and tools. For example, a recent customer needed to sign with a mark (instead of a standard signature), and Jolene was able to directly download the appropriate forms to make that possible. Thus she can streamline the closing process, making the transaction easier and faster to complete for customers.
As an insider to the title industry, Jolene’s advice to buyers and sellers is twofold: 1) Do NOT close without a survey, and 2) ALWAYS use a title company, because you have no idea what’s in the chain of title. And that goes for investors as well as residential customers.
An area native, Jolene’s first introduction to real estate title started in 2003, and she has been with Land Title since 2017. She credits her years of experience with helping her pass the licensure test. The study guide is nearly two inches thick, but her familiarity with the Marketable Records Title Act (MRTA) and riparian rights, as well as numerous other technical topics gave her the qualifying experience to pass the test, and add immeasurable value to every file she touches. You may contact Jolene Martyn at Land Title at (904) 797-9600 or by email at [email protected]. Go Jolene!
